After that, sign-in to the application with the user account you created earlier in the post: On your Windows 10 Desktop machine download and install (or just run) the latest version of TeamViewer. How can you now initiate a remote session? This can be done by creating an app in the portal an assign it to the devices. “Īfter that, It would probably make sense to deploy the Andoird TeamVewer Quick Support app to all Android Devices from your Company. If you don’t yet have a TeamViewer account you will need to create one. Create TeamViewer sessions by first associating Intune with your TeamViewer account and then authorizing it to work with Intune. “The TeamViewer service allows users of Intune-managed Android devices to get remote assistance from their IT administrator. Make sure that the Connection Status in the portal is set to “Active”. Go through the sign-in page from TeamViewer and authorize Intune. So I logged in to the Azure Portal, went to “Intune” and under Devices I found the Option “Setup” TeamViewer Connector.īefore you can use TeamViewer to remote control your devices, you have to create an account or use an existing one to authorize Intune with TeamViewer. Of course, I helped her, but using remote control on the phone would be much cooler :-). She tried to configure her Office365 account and was not able to do so. The initial reason was, that my sister was calling me yesterday to help her out with her new Huawei Android phone. Today I played around with my Android device and Intune using the remote control option in Intune.
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